Almost every week, new results from brain research are being published. Neurobiology has already been hailed as the science of the 21st century. Brain-friendly learning is the name of the new paradigm for didactics. What are the basic findings from neurobiology and can technical communication use these in a productive manner?
Researchers have discovered a new region of the brain that is responsible for processing information contained in user manuals. The knowledge gained from experiments with test persons who were observed using magnetic resonance tomography while reading manuals can now be applied promptly to Technical Communication. We will briefly present measures which can be used to create user manuals to satisfy all users.
If you have read up to this point and are startled, then at least one finding from brain research is true, namely, that the reader’s interest must be arrested in the very first paragraph, promising him rewards for continuing to read further.
Fig. 1: The author’s brain: which centre could be active when he is reading a manual?
Unfortunately, I cannot spare you the disappointment: there are no such research results or measures derived from them. Neither is there a specific region ...
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